09 August 2007

A phone call, this morning

Ring Ring

Me: Hello, Shazam! speaking...

Caller: (with a very good American accent but obviously calling from a call centre somewhere): Hello, my name is (insert generic American name) calling from Fed Ex Kinko's. We're doing a Customer Satisfaction Survey and were hoping you'd give us some feedback on the order you placed on 27 August 2007.

Me: ...Umm...

Caller: The survey will only take two minutes and I must tell you first that our conversation may be recorded for training purposes.

Me: ...Umm... did you say 27 August 2007?

Caller: Yes, the survey will be about the order you placed on 27 August 2007.

Me: Well we haven't reached 27 August 2007 yet.

Caller: What?

Me: Today's the 9th of August. The 27th of August isn't for a couple of weeks.

Caller: Huh?

Me: We haven't reached 27 August 2007 yet.


...beat...



Caller: Oh. Okay. Just a sec.


...beat...



Caller:(hurriedly) Okay bye. (hangs up)


WTF?

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